Manager (Community)
For this role, you will:- Manage daily operation of the centre and ensure centre is operational / functional
- Lead and train a team of Community Executives to provide exceptional customer service that gives a ‘WOW’ factor to our members
- Manage the centre P&L
- Handle walk-in enquiries and guests
- Manage members’ check-ins and check-outs
- Manages events at the centre including creating awareness of the event to our members
- Handles member-related queries and issues, and ensure satisfaction level of our members are high
- Maintains a cohesive and vibrant community
- Lead VIP visits or tours around the centre
- Maintain good relationship with vendors and building management
- Prepare monthly centre related reports
- Assist and provide general day to day administrative support
- Pleasant personality with strong operations and management skills
- Excellent verbal communication skills
- Result and client oriented with multi-tasking capabilities
- Client-focused with the desire to work within a service industry
- Degree qualified is highly desirable
- Experience in co-working, serviced office or related industry an advantage